While I personally think that HP makes some of the best printers in the world, sometimes you will get an error message similar to the one below
PCL XL Error
* Subsystem: KERNEL
* Error: IllegalOperatorSequence
* Operator: SetColorSpace
* Position: 52
Cause of the Problem
The error is caused by a corrupted printer driver, specifically the PCL driver. PCL is the page description language that the laser jet printer uses to ‘draw’ the printed page. Without this driver working, the printer doesn’t know what to do with the data it is being sent.
How to Fix the Problem
There are several ways to fix the problem.
Directly connect to the printer
If you are using a network connection to a print server, disconnect that connection and connect the printer directly to your computer. Try printing the document again to see if it works. If not continue to the next step.
Disable High Speed and other Advanced Features
Every HP printer has an electronic control panel with several manual buttons on the printer itself. Go to the printer and perform the following actions:
- Press the MENU key display the I/O MENU
- Press the ITEM key until you see Parallel High Speed = Yes
- Press the VALUE key to change the value to Parallel High Speed = No
- Press the SELECT key until an asterisk is displayed as shown Parallel High Speed = No*
- Press the ITEM key until you see Advanced Functions = On in the printer display
- Press the VALUE key until the value changes to Advanced Functions = Off.
- Press the SELECT key and until an asterisk is displayed as shown Advanced Functions = Off*
Try to print your document again. If it doesn’t fix the problem continue to the next step.
Update your Printer Drivers
If the drivers have become corrupted or accidentally deleted you need to restore them to working condition. Since you are going to need to reinstall the drivers, you might as well upgrade to the latest version for that machine.
You can visit the HP website, download the latest drivers and install them on your computer.
You should be able to print your document now. If not, you may have a hardware failure. The best way to troubleshoot a hardware problem is to follow the directions in your user’s manual.
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