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	<title>PCPowerGuide.com &#187; Applications</title>
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	<description>PC Tips For Windows Users</description>
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		<title>Adobe Error 2739 for Vista</title>
		<link>http://www.pcpowerguide.com/applications/adobe-error-2739-for-vista/</link>
		<comments>http://www.pcpowerguide.com/applications/adobe-error-2739-for-vista/#comments</comments>
		<pubDate>Sat, 17 Jul 2010 02:30:58 +0000</pubDate>
		<dc:creator>donna</dc:creator>
				<category><![CDATA[Applications]]></category>
		<category><![CDATA[PC Optimization]]></category>
		<category><![CDATA[Windows Registry]]></category>
		<category><![CDATA[error 2739]]></category>

		<guid isPermaLink="false">http://www.pcpowerguide.com/?p=663</guid>
		<description><![CDATA[Since Adobe products are some of the most popular graphics programs used by both amateur and professional web designers, Adobe errors can be problematical. Many people bought Vista because of its great multimedia capabilities. The error can occur with either the CS2 or CS3 suite of software such as: Adobe Photoshop Adobe Fireworks Adobe Flash [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>Since Adobe products are some of the most popular graphics programs used by both amateur and professional web designers, Adobe errors can be problematical. Many people bought Vista because of its great multimedia capabilities.</p>
<p>The error can occur with either the CS2 or CS3 suite of software such as:</p>
<ol>
<li>Adobe Photoshop</li>
<li>Adobe Fireworks</li>
<li>Adobe Flash</li>
<li>Adobe Dreamweaver</li>
<li>Adobe CS3 Web Production Premium</li>
</ol>
<p>If you have a problem you will get an error message similar to the ones listed below:</p>
<ul>
<li>“Setup has encountered an error and needs to close. Error Code: 2739.”</li>
<li>“Setup has encountered an error and cannot continue. Contact Adobe”</li>
<li>“Error 2739: Could not access JavaScript runtime for custom action”</li>
</ul>
<h2>How to Fix the Problem</h2>
<p>This problem is caused by the jscript.dll not getting properly registered with the operating system. You will have to manually register the dll file in the windows registry. You need to know if you have the 32 bit version of Vista or the 64 bit version. To find out, perform the following steps:</p>
<ol>
<li>Right click on the <strong><em>My Computer</em></strong> icon on the desktop</li>
<li>Select <strong><em>Properties</em></strong></li>
<li>Select the <strong><em>General</em></strong> Tab to see which version you have. It will be display next to <strong><em>System Type</em></strong></li>
</ol>
<h2>How to Repair the 32-bit Version</h2>
<p>Perform the following steps to fix the 32-bit version of Vista:</p>
<ol>
<li>Select <strong><em>Start -&gt; All Programs -&gt; Accessories</em></strong></li>
<li>Right click on the <strong><em>Command Prompt</em></strong> and select <strong><em>Run As Administrator</em></strong></li>
<li>Go to <strong><em>C:\Windows\System32&gt;</em></strong> or type or type <strong>cd &#8220;%systemroot%\system32” at the prompt</strong></li>
<li>Type<strong> regsvr32 jscript.dll</strong></li>
<li>When the message “DllRegisterServer in jscript.dll succeeded” appears, click <strong><em>Ok</em></strong><strong><em> </em></strong></li>
</ol>
<h2>How to Repair the 64-bit Version</h2>
<p>Perform the following steps to fix the 32-bit version of Vista:</p>
<ol>
<li>Select <strong><em>Start -&gt; All Programs -&gt; Accessories</em></strong></li>
<li>Right click on the <strong><em>Command Prompt</em></strong> and select <strong><em>Run As Administrator</em></strong></li>
<li>Go to <strong><em>C:\Windows\System32&gt; </em></strong>or type <strong>cd &#8220;%systemroot%\SysWow64” at</strong> the prompt</li>
<li>Type<strong> regsvr32 jscript.dll</strong></li>
<li>When the message “DllRegisterServer in jscript.dll succeeded” appears, click <strong><em>Ok</em></strong><strong><em> </em></strong></li>
</ol>
<h2>Summary</h2>
<p>This error is easily repaired. However, you should always run a good registry after you have made any changes to the windows registry file.</p>
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		<item>
		<title>How to Fix Outlook Express Common Errors</title>
		<link>http://www.pcpowerguide.com/windows/how-to-fix-outlook-express-common-errors/</link>
		<comments>http://www.pcpowerguide.com/windows/how-to-fix-outlook-express-common-errors/#comments</comments>
		<pubDate>Tue, 15 Jun 2010 03:12:51 +0000</pubDate>
		<dc:creator>donna</dc:creator>
				<category><![CDATA[Applications]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[Windows Vista]]></category>
		<category><![CDATA[Windows XP]]></category>
		<category><![CDATA[outlook express errors]]></category>

		<guid isPermaLink="false">http://www.pcpowerguide.com/?p=533</guid>
		<description><![CDATA[Most windows users either use Outlook or Outlook Express as their email client. If they own Microsoft Office, they use Outlook. If not, and they don’t want to have to use their online clients at home, they will use outlook express. One benefit is that if you have more than one email account, you can [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>Most windows users either use Outlook or Outlook Express as their email client. If they own Microsoft Office, they use Outlook. If not, and they don’t want to have to use their online clients at home, they will use outlook express. One benefit is that if you have more than one email account, you can open most of them up in outlook express. Some online free email account hosts such as yahoo charge a small annual fee (currently $20) to allow you to download your email into an email client on your hard drive.</p>
<p>The most common errors that occur in Outlook Express are usually corrupted registry entries, program conflicts, and mailbox setup or mail server problems. These problems can range from mildly annoying to a complete inability to send or receive any email.</p>
<p>The following are some common error messages that may occur when using Outlook Express:</p>
<blockquote>
<ul>
<li> “A time-out occurred while communicating with the server 0x800ccc19”</li>
<li> “Task &#8216;server name &#8211; Sending and Receiving&#8217; reported error (0x800ccc0f): &#8216;The connection to the server was interrupted. If this problem continues, contact the server administrator or Internet service provider (ISP). The server responded: ?”</li>
<li>“The operation timed out waiting for a response from the receiving (POP) server 0x8004210a”</li>
<li>“No connection could be made because the target machine actively refused it.”</li>
<li>&#8216;Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact the server administrator or Internet service provider (ISP).”</li>
<li>“Your server has unexpectedly terminated the connection. Possible causes of this include server problems, network problems, or a long period of inactivity.</li>
</ul>
</blockquote>
<h2>Causes of the Problems</h2>
<p>Most of these errors are the result of problems with your internet connection or incorrect configuration settings in your outlook express account.</p>
<h2>Fixing the Problems</h2>
<h3>Internet Connection Problems</h3>
<p>Try the following steps to resolve the problem:</p>
<blockquote>
<ol>
<li> Open internet explorer and see if you can browse to several different websites</li>
<li> If you can, you are connected to the internet and that is not what is causing your problem. Skip to the Account Settings section</li>
<li> If you can browse, you must first establish and internet connection</li>
<li> Check that your computer is connected to your modem and that the modem is on. In fact, turn the modem off, unplug the modem and then plug it back in and turn it back on.</li>
<li> Check the settings of the firewall or router to ensure the SMTP (25) and POP3 (110) are open (if your ISP uses different ports, make sure the correct ones are listed. For example, my ISP uses port 587 for SMTP.)</li>
<li> See if you can browse the web. If yes, your modem needed to be reset. If not continue</li>
<li> Open Internet Explorer and then try to open a Web page. When an error message similar to “Internet Explorer cannot display the webpage” displays, click on the Diagnose Connection Problems link. The Network Diagnostics dialog box will open. Follow the instructions to diagnose connectivity problems with your system</li>
<li> If for some reason the networks Diagnostics program does not open, use the Network Troubleshooter instead by selecting Start-&gt; My Network Place-&gt; View network connections. The window below will appear</li>
<p style="text-align: center"><img class="aligncenter" src="http://www.pcpowerguide.com/wp-content/oe-1.jpg" alt="" /></p>
<li> Follow the instructions and use the wizard to diagnose, and resolve your network connectivity problems</li>
<li> If none of that works, go to Email account settings</li>
</ol>
</blockquote>
<h2>Email Account Settings</h2>
<blockquote>
<ol>
<li> Open outlook express</li>
<li> Select Tools -. Accounts and click on the Mail tab</li>
<li> Double click on the email account your are having problems with</li>
<li> Make sure all of the followings items are the ones your email provider gave you to use for your email account:</li>
<li> Email address (general tab)</li>
<li> SMTP and POP3 server addresses (server tab)</li>
<li> Login username and password (server tab)</li>
<li> SMTP andPOP3 port numbers (advanced tab)</li>
<li> Once this is configured, reboot your computer and you should be able to send and receive email.</li>
</ol>
</blockquote>
<p>If for some reason, it still is not working go to <a href="http://support.microsoft.com/gp/assistsupport">http://support.microsoft.com/gp/assistsupport</a> and use the tools there to provide a\more advanced troubleshooting.</p>
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		<item>
		<title>JIT (Just In Time) Debugging Error</title>
		<link>http://www.pcpowerguide.com/windows/jit-just-in-time-debugging-error/</link>
		<comments>http://www.pcpowerguide.com/windows/jit-just-in-time-debugging-error/#comments</comments>
		<pubDate>Wed, 12 May 2010 02:38:59 +0000</pubDate>
		<dc:creator>donna</dc:creator>
				<category><![CDATA[Applications]]></category>
		<category><![CDATA[Runtime]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[Windows Registry]]></category>
		<category><![CDATA[JIT debugging]]></category>

		<guid isPermaLink="false">http://www.pcpowerguide.com/?p=380</guid>
		<description><![CDATA[Is in not uncommon to get a JIT (Just In Time Debugging) error after you restart on log off and then log back on to your windows operating system like the one pictured below. The JIT debugger is a utility that Microsoft provides when a program that was developed using visual studio or visual basic [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>Is in not uncommon to get a JIT (Just In Time Debugging) error after you restart on log off and then log back on to your windows operating system like the one pictured below.</p>
<p style="text-align: center"><img class="aligncenter" src="http://www.pcpowerguide.com/wp-content/jit-1.gif" alt="" /></p>
<p>The JIT debugger is a utility that Microsoft provides when a program that was developed using visual studio or visual basic encounters a fatal error. The Utility lets you look at the error code before the program terminates. As you can see in the picture above, the debugger is asking which program you want to use to view the error information.</p>
<p>Once Visual Studio is installed on a machine, the default process when an exception occurs is for the debugger to ask the user to either answer the dialogue box or tell it to ignore the exception.</p>
<h2>How to Fix the Error</h2>
<p>Delete the following registry keys by:</p>
<ol>
<li>Clicking <strong><em>Start-&gt;Run </em></strong>and then typing <strong><em>regedit </em></strong>in the dialogue box and then clicking on <strong><em>OK</em></strong> as shown below.</li>
<p><img class="aligncenter" src="http://www.pcpowerguide.com/wp-content/jit-2.gif" alt="" /></p>
<li>On 32-bit systems, delete the following two registry keys:</li>
</ol>
<p style="padding-left: 30px">HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AeDebug\Debugger HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\DbgManagedDebugger</p>
<p style="padding-left: 30px">On 64-bit systems, delete the following registry keys: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\AeDebug\Debugger HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\.NETFramework\DbgManagedDebugger</p>
<p>That should fix the problem.</p>
<h2>What if I just want to Disable the JIT Debugger?</h2>
<p>Of course, there are times when you want to use the JIT debugger. So being able to enable or disable the JIT debugger may be a better solution. Follow these steps to turn off JIT debugging</p>
<ol>
<li>In Internet Explorer, select <strong><em>Tools -&gt; Options</em></strong></li>
<li>On the <strong><em>Internet Options</em></strong> dialog, go to <strong><em>the Advanced</em></strong> tab</li>
<li>Select Disable Script Debugging (Internet Explorer)</li>
<li>Select Disable Script Debugging (Other) as shown below</li>
<p><img src="http://www.pcpowerguide.com/wp-content/jit-3.gif" alt="" /></p>
<li>Reboot the computer</li>
</ol>
<p>You should not longer receive Just In Time Debugging Errors.</p>
<h2>Conclusion</h2>
<p>The JIT debugging error is usually only annoying and can safely be turned off if you are not a software developer.</p>
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		<title>What is a 12029 Error?</title>
		<link>http://www.pcpowerguide.com/windows/vista/what-is-a-12029-error/</link>
		<comments>http://www.pcpowerguide.com/windows/vista/what-is-a-12029-error/#comments</comments>
		<pubDate>Sun, 09 May 2010 16:34:46 +0000</pubDate>
		<dc:creator>donna</dc:creator>
				<category><![CDATA[Applications]]></category>
		<category><![CDATA[Office]]></category>
		<category><![CDATA[Windows 7]]></category>
		<category><![CDATA[Windows Vista]]></category>
		<category><![CDATA[Windows XP]]></category>
		<category><![CDATA[12029 error]]></category>

		<guid isPermaLink="false">http://www.pcpowerguide.com/?p=367</guid>
		<description><![CDATA[Basically error 12029 is an HTTP protocol error message that is telling you your web browser could not connect to the web server that you requested. This problem can occur anytime your browser requests a connection to a specific web page. The connection request occurs either when you type a URL into the browser’s address [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>Basically error 12029 is an HTTP protocol error message that is telling you your web browser could not connect to the web server that you requested. This problem can occur anytime your browser requests a connection to a specific web page. The connection request occurs either when you type a URL into the browser’s address window or when you click on a link on a web page that goes to a different website. The error is shown below.</p>
<p style="text-align: center"><img class="aligncenter" src="http://www.pcpowerguide.com/wp-content/12029-1.jpg" alt="" /></p>
<h2>Can this Error be caused by a Virus, Trojan or some other form of Malware?</h2>
<p>While it is possible that a virus, Trojan or some other form of malware could cause this error, it isn’t very likely. Since this is basically a connection, addressing or routing problem, simple configuration or actual physical connectivity problems are much likely causes. However, scanning the computer will determine if there are viruses present.</p>
<h2>Possible Causes</h2>
<p>There are several possible causes for this error such as:</p>
<blockquote>
<ul>
<li>The server may actually not be available</li>
<li>TCP/IP address configuration errors</li>
<li>DNS server error</li>
<li>Firewall blocking</li>
</ul>
</blockquote>
<h2>How to Fix a 12029 Error</h2>
<p>Let’s look at each of the possible causes individually since they each have a different solution.</p>
<h3>The server may actually not be available</h3>
<p>The web server may not be available because it is down or has exceed the maximum number of simultaneous connections or bandwidth that it is allowed to have because web hosting companies restrict both bandwidth usage and the number of connections to a specific website.</p>
<p>To test this, try to connect to another website using the same application or web browser that got the error message. If you can contact another web site, then the web server is unavailable. All you can do is wait a little and try to access the first web site again</p>
<h3>TCP/IP Address Configuration Error</h3>
<p>The first thing you need to do is check to see if you have an IP address.</p>
<p>Open a command window by selecting Start-&gt;Run and they type <strong><em>cmd</em></strong> in the box. A command window will open</p>
<p>At the prompt, type ipconfig<strong><em> /all</em></strong>. You should get results similar to what is shown below</p>
<p style="text-align: center"><img class="aligncenter" src="http://www.pcpowerguide.com/wp-content/12029-2.gif" alt="" /></p>
<p>Make sure you have addresses in the IP address, DHCP and DNS server slots. If you do than the problem is not being caused by a bad IP address.</p>
<p>If you do not, first type <strong><em>ipconfig /release</em></strong> and then <strong><em>ipconfig /renew</em></strong> to get a new address.</p>
<p>If you do not get an IP address and you are connected to a wireless router in your house, reboot the router by turning it off and then back on again.</p>
<p>If you do not get an address and you are connected directly to your ISP, reboot your modem by turning it off, waiting 30 seconds and then turning it back on again. If rebooting doesn’t solve the problem, call their help desk and report the problem. They will help you fix it</p>
<h3>DNS server error</h3>
<p>Domain Name Servers (DNS) have only one job and that is to translate a URL like Microsoft.com into an IP address so your computer can talk to the web server.</p>
<p>Open a command window by selecting Start-&gt;Run and they type <strong><em>cmd</em></strong> in the box. A command window will open</p>
<p>Type nslookup {domain you are trying to reach}. Examples of domain names are microsoft.com,  utube.com, whitehouse.gov, etc.</p>
<p>The picture below shows the results when I typed <strong><em>nslookup support.microsoft.com</em></strong></p>
<p style="text-align: center"><img class="aligncenter" src="http://www.pcpowerguide.com/wp-content/12029-2.jpg" alt="" /></p>
<p>If you get an answer then the DNS server is working correctly</p>
<p>If you do not, then try looking up another website URL using the <strong><em>nslookup </em></strong>command</p>
<p>It that doesn’t work, first type <strong><em>ipconfig /release</em></strong> and then <strong><em>ipconfig /renew</em></strong> to get a new address and try both lookups again</p>
<p>If it still doesn’t work, call your ISP’s help desk and report the problem</p>
<h3>Firewall blocking</h3>
<p>Your windows firewall may be blocking the application you are using to connect to the web server.</p>
<p>Select <strong><em>Start-&gt;Control Panel </em></strong>and then click on the <strong><em>Windows Firewall </em></strong>icon<strong><em> </em></strong></p>
<p>When the window opens click on the <strong><em>Exceptions</em></strong> tab as show below</p>
<p style="text-align: center"><strong><em> </em></strong><br />
<img class="aligncenter" src="http://www.pcpowerguide.com/wp-content/12029-3.jpg" alt="" /></p>
<p>If the program you are having problems with isn’t listed as an exception, add it which should fix the problem.</p>
<h2>Recommendation</h2>
<p>One of the fixes above should have solved the problem. If none of them worked, and you have an IP address and your DNS server is working, I suggest you do the following:</p>
<blockquote>
<ol>
<li>Run a complete virus and malware scan of your computer</li>
<li>Run a good <a href="http://www.pcpowerguide.com/download/registry.php?tid=inline" class="kblinker" title="More about registry cleaner &raquo;">registry cleaner</a> to repair any corrupt or erroneous entries</li>
<li>Reboot the computer</li>
</ol>
</blockquote>
<p>Everything should work now.</p>
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		</item>
		<item>
		<title>What is ActiveX?</title>
		<link>http://www.pcpowerguide.com/windows/what-is-activex/</link>
		<comments>http://www.pcpowerguide.com/windows/what-is-activex/#comments</comments>
		<pubDate>Fri, 07 May 2010 21:41:15 +0000</pubDate>
		<dc:creator>donna</dc:creator>
				<category><![CDATA[Applications]]></category>
		<category><![CDATA[Processes]]></category>
		<category><![CDATA[Runtime]]></category>
		<category><![CDATA[Windows]]></category>
		<category><![CDATA[activeX]]></category>

		<guid isPermaLink="false">http://www.pcpowerguide.com/?p=358</guid>
		<description><![CDATA[ActiveX is a programming control framework that allows software developers and webmasters greater freedom on how they implement their applications. Its flexibility is what can also cause problems because it makes it easier for virus and other malware programmers to do more damage if they want to cause damage. One common way that this is [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>ActiveX is a programming control framework that allows software developers and webmasters greater freedom on how they implement their applications. Its flexibility is what can also cause problems because it makes it easier for virus and other malware programmers to do more damage if they want to cause damage. One common way that this is accomplished is the use browser pop ups to secretly install malicious programs or spy-ware on your computer’s hard drive.</p>
<p>So, why don’t we just block all activeX stuff? That would certainly eliminate the problem but it would also reduce application functionality in all cases and may even cause some of them to not work at all. As a result Microsoft took the middle road in dealing with ActiveX controls. They allow you to select how much access you allow on your computer by providing several configuration options. You can allow full access; disable activeX controls and several possible combinations in between the two extremes.</p>
<p style="text-align: center"><img class="aligncenter" src="http://www.pcpowerguide.com/wp-content/active-1.jpg" alt="" /></p>
<h2>How to Configure ActiveX Controls</h2>
<p>Select Start<strong><em>-&gt;Control Panel </em></strong>as shown below</p>
<p>In the control panel select <strong><em>Internet Options</em></strong> as shown below. XP users will have to view the control panel in classic view. If you are in the <strong><em>Category</em></strong> view, switch to <strong><em>classic view</em></strong></p>
<p>The window shown below will open</p>
<p style="text-align: center"><img class="aligncenter" src="http://www.pcpowerguide.com/wp-content/ax-2.jpg" alt="" /></p>
<p style="text-align: left">
<p style="text-align: left">Select the Security tab and click on the Custom Level Button as shown below</p>
<p style="text-align: left">
<p style="text-align: center"><img class="aligncenter" src="http://www.pcpowerguide.com/wp-content/ax-3.jpg" alt="" /></p>
<p style="text-align: center">
<p>Scroll down until you see the following items. The recommended settings are shown in the picture below. They are not all together and you will have to continue scrolling until you find each setting</p>
<p style="text-align: center"><img class="aligncenter" src="http://www.pcpowerguide.com/wp-content/ax-4.jpg" alt="" /></p>
<p>When you are finished, click <strong><em>OK</em></strong></p>
<p>Close the control panel. The new setting will take effect the next time you access the internet. If you are unable to access active features with these settings, your firewall or security application may be set to block active. You will have to enable it in the firewall or security application for everything to work.</p>
<h2>Conclusion</h2>
<p>There is always a trade off between security and the ability to take full advantage of the features and capabilities of the services offered on the internet. Microsoft does give you the ability to configure internet access so that it meets your needs.</p>
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		<item>
		<title>Fix ProPlus.msi Error</title>
		<link>http://www.pcpowerguide.com/windows/fix-proplus-msi-error/</link>
		<comments>http://www.pcpowerguide.com/windows/fix-proplus-msi-error/#comments</comments>
		<pubDate>Thu, 06 May 2010 19:19:03 +0000</pubDate>
		<dc:creator>donna</dc:creator>
				<category><![CDATA[Applications]]></category>
		<category><![CDATA[Processes]]></category>
		<category><![CDATA[Runtime]]></category>
		<category><![CDATA[Windows]]></category>

		<guid isPermaLink="false">http://www.pcpowerguide.com/?p=351</guid>
		<description><![CDATA[MSI files are used by the windows installer to install or upgrade applications programs. Each MSI file contains all of the settings and configuration needed to install an application on your windows computer. Proxx.msi  is an an installer file used by Microsoft office: Microsoft Office Professional Edition 2003 uses pro11.msi Microsoft Office XP Professional Edition [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>MSI files are used by the windows installer to install or upgrade applications programs. Each MSI file contains all of the settings and configuration needed to install an application on your windows computer. Proxx.msi  is an an installer file used by Microsoft office:</p>
<blockquote>
<ul>
<li>Microsoft Office Professional Edition 2003 uses pro11.msi</li>
<li>Microsoft Office XP Professional Edition uses pro.msi</li>
<li>Microsoft Office XP Professional Edition with Front Page uses proplus.msi</li>
</ul>
</blockquote>
<p>Office 2007 has changed the name of the installer to Office32MUI.msi orOffice64MUI.msi. Keep in mind that you can receive similar errors for office 2007. Only the name of the MIS file will be different.</p>
<p>Bottom Line, without these files windows cannot update your Office applications, install optional features or install patches. When you receive an error message stating that windows cannot find proplus.msi , office cannot be installed, repaired or updated.</p>
<h2>Why is the File Missing?</h2>
<p>There are several possible causes for receiving this error:</p>
<blockquote>
<ul>
<li>The file was accidentally or intentionally deleted</li>
<li>The file is damaged or corrupted</li>
<li>You have changed to drive letter or volume name assigned to the files location causing the path to be incorrect</li>
<li>Damaged or corrupted hard disk or hard disk index</li>
<li>Incorrect or missing registry entries</li>
</ul>
</blockquote>
<h2>Can this Error be caused by a Virus or Other Malware?</h2>
<p>Like most system errors, anything that can corrupt registry entries can cause error messages.</p>
<h2>How to Fix a Missing ProPlus.msi Error</h2>
<p>To repair this error performs the following steps:</p>
<blockquote>
<ol>
<li>Run a complete anti-virus and anti-spyware scan of the computer</li>
<li>Defrag the hard disk if needed by selecting <strong><em>Start-&gt;Control Panel-&gt;Computer Management </em></strong>as shown below</li>
<p><img src="http://www.pcpowerguide.com/wp-content/pro-1.jpg" alt="" /></p>
<li>When the screen below appears, select <strong><em>Disk Defragmenter</em></strong></li>
<li>Highlight the drive (usually the C Drive)</li>
<li>Then click on <strong><em>Defragment</em></strong></li>
<p><img src="http://www.pcpowerguide.com/wp-content/pro-12.jpg" alt="" /></p>
<li>Next check to see if the ProPlus.msi file is located on your hard disk by going to Start-Search and typing in the file name. The file should be located under the windows or Microsoft folder</li>
<li>If the file exists it is corrupted, if not it was deleted. In either case, you need to replace it with a good version</li>
<li>You can use either the repair CD or the installation CD that came with your computer.</li>
<li>Copy the proplus.msi file from the CD to the correct directory</li>
<li>If the repair CD has an application that will do repairs automatically after you answer a few questions.</li>
<li>Finally, run a good <a href="http://www.pcpowerguide.com/download/registry.php?tid=inline" class="kblinker" title="More about registry cleaner &raquo;">registry cleaner</a> to remove any incorrect or corrupted registry entries.</li>
<li>Reboot the machine. Everything should be working properly.</li>
</ol>
</blockquote>
<h2>Recommendation</h2>
<p>Do routine maintenance on your PC to prevent problems from occurring. Monthly, do the following:</p>
<blockquote>
<ul>
<li>Antivirus  scan</li>
<li>Malware scan</li>
<li>Hard disk defrag if needed</li>
<li>Run a good registry cleaner</li>
<li>Backup your files so you don’t lose your data if the machine crashes and cannot be repaired.</li>
</ul>
</blockquote>
<p>Like most complex devices, regular maintenance can prevent the most common problems.</p>
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		<item>
		<title>How to Fix an Access Violation Error</title>
		<link>http://www.pcpowerguide.com/windows/how-to-fix-an-access-violation-error/</link>
		<comments>http://www.pcpowerguide.com/windows/how-to-fix-an-access-violation-error/#comments</comments>
		<pubDate>Tue, 04 May 2010 19:23:37 +0000</pubDate>
		<dc:creator>donna</dc:creator>
				<category><![CDATA[Applications]]></category>
		<category><![CDATA[PC Optimization]]></category>
		<category><![CDATA[Processes]]></category>
		<category><![CDATA[Runtime]]></category>
		<category><![CDATA[Windows]]></category>

		<guid isPermaLink="false">http://www.pcpowerguide.com/?p=343</guid>
		<description><![CDATA[An access violation has been called many different things over the evolution of the windows operating system such as: Blue Screen of Death General Protection Fault Invalid Page Fault Segmentation Error Basically an access violation means that an application tried to use a portion of the Random Access Memory (RAM) that was being used by [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>An access violation has been called many different things over the evolution of the windows operating system such as:</p>
<blockquote>
<ul>
<li>Blue Screen of Death</li>
<li>General Protection Fault</li>
<li>Invalid Page Fault</li>
<li>Segmentation Error</li>
</ul>
</blockquote>
<p>Basically an access violation means that an application tried to use a portion of the Random Access Memory (RAM) that was being used by another process or one to which the process has no valid access. If two processes were able to access the memory location simultaneously, it would corrupt the data and possibly cause enough damage to require that you reinstall the operating system.</p>
<p>Occasionally a process will try to access memory reserved for the operating system which causes the process to crash. The picture below shows a typical access violation error message.</p>
<p style="text-align: center;"><img class="aligncenter" src="http://www.pcpowerguide.com/wp-content/access-1.jpg" alt="" /></p>
<p>The error message above says that a process from the Mail Washer application was trying to read data at memory address 004039CC and memory address 00000026.  An access violation can occur when a process is either reading or writing data. On the memory dump, it will be referred to as a STATUS_ACCESS_VIOLATION.</p>
<p>So as annoying as there errors are, they are actually a protective mechanism for both your operating system files and other data.</p>
<h2>What Causes Two Process to Try and Write to the Same Memory Location?</h2>
<p>There are several possible causes for getting this kind of error such as:</p>
<blockquote>
<ol>
<li>The error occurs because one process did not lock the memory location before accessing. Locking memory locations informs all other processes that they cannot use this location until it is unlocked for general use</li>
<li>If a running process triggers Data Execution Prevention (DEP) which is designed to use both hardware and software to minimize the threat of malicious code such as viruses being able to execute from memory locations tagged as data. These errors happen either because the programmer did not follow the DEP rules or it is an actual malware program</li>
<li>The windows update process svchost.exe runs into a memory leak when scanning for updates that use the windows installer</li>
</ol>
</blockquote>
<h2>How to Fix an Access Violation Error</h2>
<p>Follow these steps to fix access violation errors:</p>
<blockquote>
<ol>
<li>Download and install all the latest Microsoft Updates. If it is a svchost.exe error from the automatic update process, manually download and install the updates</li>
<li>Next do a complete virus scan and malware scan to eliminate any problems that are being caused by viruses, Trojans, worms, spyware, adware, etc.</li>
<li>If you are having problems with a specific application, go to the publisher’s website and download and install any patches or free updates for the application</li>
<li>Reboot the machine and then run a good <a href="http://www.pcpowerguide.com/download/registry.php?tid=inline" class="kblinker" title="More about registry cleaner &raquo;">registry cleaner</a> to fix any invalid entries and remove any orphaned entries that may be left behind after all the updating you just did.</li>
</ol>
</blockquote>
<p>That should fix the problem. However, if you still have a problem with a specific application and the patches and/or free updates did not solve the problem, you will either need to stop using that application or upgrade the latest version.</p>
<p>Recommendation</p>
<p>Steps 1, 2 and 4 listed above should be part of a monthly maintenance program for your PC. Proper maintenance can prevent most of these problems from happening in the first place.</p>
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		</item>
		<item>
		<title>What is 0xc0000005 Access Violation?</title>
		<link>http://www.pcpowerguide.com/applications/what-is-0xc0000005-access-violation/</link>
		<comments>http://www.pcpowerguide.com/applications/what-is-0xc0000005-access-violation/#comments</comments>
		<pubDate>Sun, 02 May 2010 02:46:22 +0000</pubDate>
		<dc:creator>donna</dc:creator>
				<category><![CDATA[Applications]]></category>

		<guid isPermaLink="false">http://www.pcpowerguide.com/?p=338</guid>
		<description><![CDATA[This nasty little message, shown below, tends to pop up when you attempt to run a specific program or install new software. It means that there is a memory access violation It can occur with almost any application. Your only choice is to click on OK and the application process will terminate and it will [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>This nasty little message, shown below, tends to pop up when you attempt to run a specific program or install new software. It means that there is a memory access violation</p>
<p style="text-align: center"><img class="aligncenter" src="http://www.pcpowerguide.com/wp-content/0x-c-1.jpg" alt="" /></p>
<p>It can occur with almost any application. Your only choice is to click on OK and the application process will terminate and it will not work no matter how many times you try to start it.</p>
<h2>What Causes the 0xc0000005 Error?</h2>
<p>Typically the following problems can cause this error:</p>
<blockquote>
<ul>
<li>Incorrect or corrupted drivers</li>
<li>Corrupt registry entry</li>
<li>Malware or adware installations</li>
<li>Bad software updates (even windows security patches)</li>
<li>Bad RAM (Random Access Memory) Chips</li>
</ul>
</blockquote>
<h2>How to Fix a 0xc000005 Error</h2>
<p>Let’s look at each of these possible causes separately because they all require different procedures to solve the problem. As always, try one fix at a time and test the machine after each one to see if it solves the problem. If not, try the next one, etc.</p>
<h3><strong>Incorrect or Corrupted Drivers</strong></h3>
<p>Sometimes new drivers, especially new video card drivers can cause unexpected problems that can result in a 0xc00005 memory access violation. Usually the only thing you can do is roll back the drivers and report the problem to both Microsoft and the devices manufacturer.</p>
<p>Then just monitor the manufacturer’s website for a patch to correct the problem. Hopefully you won’t have to wait too long.</p>
<h3>Corrupt Registry Entries</h3>
<p>Every time you install a new software program, a utility, update drivers, modify configurations or delete hardware or software, the windows registry gets changed. That means the new information is written on top of the old stuff. In the case of deleting, sometimes some entries just don’t get removed and become ‘orphans’.</p>
<p>All of these things can cause problems. The best part is they are really easy to fix. All you need to do is run a good <a href="http://www.pcpowerguide.com/download/registry.php?tid=inline" class="kblinker" title="More about registry cleaner &raquo;">registry cleaner</a> to fix the problem. Once the cleaning is completed, reboot your machine. If it was a bad registry entry causing the problem, everything should be working again.</p>
<h3>Malware or Ad Ware installations</h3>
<p>Malware can cause all kinds of problems and 0xc0000005 is a common one.  Again this is an easy problem to fix. Run a good antivirus and anti spyware program to discover and eliminate any of these programs. If one of these programs is causing the problem, it should be gone after eliminating the virus or malware.</p>
<h3>Bad software updates (even windows security patches)</h3>
<p>If you get the 0xc0000005 error after installing a software update or even a windows security update do the following:</p>
<blockquote>
<ol>
<li>Uninstall the update</li>
<li>Run a good registry cleaner to make sure everything related to the update is removed</li>
<li>Reboot the computer and try to run the program that produced the error. If the update is responsible, the problem should be gone</li>
<li>Inform the update’s provider of the problem. Then monitor their website for a new, corrected update to be released.</li>
<li>A Bad Memory Module</li>
<li>Over time a memory module can go bad, which means it has bad sectors. You can get a professional to test your memory modules or you can try a simple test yourself by doing the following:</li>
<li>Turn off the computer</li>
<li>Open the case</li>
<li>Ground yourself by touching some metal part of the case because the normal static electricity build up in your body is enough to short out a memory module</li>
<li>If you have more than one memory module, switch them (change the slots they are in)</li>
<li>Reboot the computer and make sure than no other applications are running</li>
<li>Try to start the application that caused the error, if it works then one of the memory modules is probably bad</li>
<li>I recommend that you take them to a computer store and have them tested so you can replace the bad one.</li>
</ol>
</blockquote>
<p>If switching the modules doesn’t fix the problem, then the memory chips are most likely OK and something else is causing the problem.</p>
<h2>Recommendation</h2>
<p>Most common system problems can be avoided by performing routine maintenance on your computer. Do the following at least once a month … more frequently if you download a lot of stuff from the internet:</p>
<blockquote>
<ul>
<li>Do a complete virus and malware scan and repair of your computer</li>
<li>De-frag and clean up your hard disk</li>
<li>Run a good registry cleaner to remove any corrupted or ‘orphaned’ entries.</li>
</ul>
</blockquote>
<p>Prevention is always better than repair.</p>
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		<item>
		<title>Did You Get an Msvcp71.dll Error?</title>
		<link>http://www.pcpowerguide.com/windows/did-you-get-an-msvcp71-dll-error/</link>
		<comments>http://www.pcpowerguide.com/windows/did-you-get-an-msvcp71-dll-error/#comments</comments>
		<pubDate>Sat, 24 Apr 2010 02:21:19 +0000</pubDate>
		<dc:creator>donna</dc:creator>
				<category><![CDATA[Applications]]></category>
		<category><![CDATA[DLL Files]]></category>
		<category><![CDATA[Windows]]></category>

		<guid isPermaLink="false">http://www.pcpowerguide.com/?p=306</guid>
		<description><![CDATA[Msvcp71.dll  is one of the many dynamic link libraries that are used by windows applications. This particular DLL file is part of the Microsoft &#8220;C&#8221; runtime library. That means that any applications that use the &#8220;C&#8221; programming language use this DLL. When there is a problem you may receive an error like the ones below: [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>Msvcp71.dll  is one of the many dynamic link libraries that are used by windows applications. This particular DLL file is part of the Microsoft &#8220;C&#8221; runtime library. That means that any applications that use the &#8220;C&#8221; programming language use this DLL. When there is a problem you may receive an error like the ones below:</p>
<blockquote>
<ul>
<li>&#8220;Msvcp71.dll Not Found&#8221;</li>
<li>&#8220;This application failed to start because msvcp71.dll was not found. Re-installing the application may fix this problem.&#8221;</li>
<li>&#8220;Cannot find c:\windows\system32\msvcp71.dll&#8221;</li>
<li>&#8220;The file msvcp71.dll is missing.&#8221;</li>
<li>&#8220;Cannot start <strong><em>application name.</em></strong> A required component is missing: msvcp71.dll. Please install the application again.&#8221;</li>
</ul>
</blockquote>
<h3>Can Msvcp71.dll be a Virus or Some Other Form of Malware?</h3>
<p>Like any sysyem file or dynamic link library, a bad guy can create a virus or malware and call it by the same name as a legitimate windows stystem file. If the msvcp71.dll file is found anywhere other than the c:\Program Files or c:\windows folders, it might be some form of malware. You should always run a virus scan any  time you receive system errors like this to be certain that the file is not a virus or malware. Most of the time it won’t be.</p>
<h3>What causes Msvcp71.dll Errors?</h3>
<p>Msvcp71.dll error messages can occur when using or installing specific programs, when Windows starts or shuts down, or possibly during a Windows installation.</p>
<p>Msvcp71.dll errors usually caused by the removal or corruption of the msvcp71 DLL file, a registry problem or a hardware failure.</p>
<h3>How to Fix an Msvcp71.dll Problem</h3>
<p>You can try each of the following actions to repair an msvcp71.dll error. Start with the first suggestion and continue until one of them solves the problem.</p>
<blockquote>
<ol>
<li>Restore the msvcp71.dll file from the recycle bin if it is there.</li>
<li>Use the system restore feature to try and reset the machine to a time before the error occurred</li>
<li>Uninstall the application that is precipitating the error, run a <a href="http://www.pcpowerguide.com/download/registry.php?tid=inline" class="kblinker" title="More about registry cleaner &raquo;">registry cleaner</a> and then reinstall the application</li>
<li>Update all of the hardware drivers for your computer</li>
<li>Run the sfc /scannow System File Checker command to replace a missing or corrupt copy of the msvcp71.dll file. If this DLL file is provided my Microsoft, the System File Checker tool should restore it</li>
<li>Install the latest windows updates to replace any newly released DLL files</li>
<li>Test your computer memory (RAM) and your hard drive. These are the most likely hardware devices to cause a msvcp71.dll error</li>
<li>Run a registry cleaner to correct any problematic registry entries that might be contributing to the problem</li>
<li>If everything else fails and the computer is not running properly or your application is unusable, back up all of the files you don’t want to lose to an external storage media and then format your hard drive and do a clean installation of windows. Then reinstall all of your programs and restore your saved data files.</li>
</ol>
</blockquote>
<h2>Recommendation</h2>
<p>All versions of window use the msvcp71.dll file so they can all experience this error.  Usually replacing the missing file will fix the problem. Just be careful if you download the DLL from an internet website other than Microsoft because some of the ones on other sites are actually a form of malware.</p>
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		<item>
		<title>How to Fix a Wkufind.exe Error</title>
		<link>http://www.pcpowerguide.com/windows/how-to-fix-a-wkufind-exe-error/</link>
		<comments>http://www.pcpowerguide.com/windows/how-to-fix-a-wkufind-exe-error/#comments</comments>
		<pubDate>Wed, 21 Apr 2010 19:49:18 +0000</pubDate>
		<dc:creator>donna</dc:creator>
				<category><![CDATA[Applications]]></category>
		<category><![CDATA[EXE Files]]></category>
		<category><![CDATA[Windows]]></category>
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		<description><![CDATA[Every installed software application has a set of functions, subroutines, dynamic link libraries (.dll files) and configuration files associated with it. Any of these files can cause you to get errors if something is not working properly. Wkufind.exe is an application file that is a normal windows file. It is part of the Microsoft PictureIt! [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>Every installed software application has a set of functions, subroutines, dynamic link libraries (.dll files) and configuration files associated with it. Any of these files can cause you to get errors if something is not working properly.</p>
<p>Wkufind.exe is an application file that is a normal windows file. It is part of the Microsoft PictureIt! software application program. This file serves as an internet download manager whose job is to download the application’s software updates when they become available.</p>
<p>The file is normally found in the c:\program files\common files\microsoft shared\works shared\ folder but can sometimes be found in other directories. If the file becomes corrupted, it can cause errors.</p>
<h3>Can Wkufind.exe by a Virus or Malware?</h3>
<p>Like many application files, if it is located anywhere besides the program files directory, there is a real possibility that it is a virus or some other form of malware.  So it is always a good idea to run regular periodic virus and malware scans. I recommend that you run the scans at least once a month. If you do a lot of downloading from the internet, then you should do them weekly.</p>
<h3>Causes of the Wkufind.exe Error</h3>
<p>The first sign of the wkufind.exe error is when the firewall opens a pop-up stating that wkufind.exe is attempting to connect a remote computer. This is not really a problem because that is what the file is supposed to do but unless you make it an exception, the firewall will give you an error.</p>
<p>Sometimes if the file is really corrupted, it will lock up the computer. The fact that it periodically contacts its parent looking for updates can also cause the computer to run more slowly.</p>
<h3>How to Fix a Wkufind.exe Error</h3>
<p>If you don’t use Microsoft PictureIt!, the easiest solution is to disable the automatic update process by performing the following steps:</p>
<blockquote>
<ol>
<li>Open the Microsoft PictureIt! Application</li>
<li>Load an image</li>
<li>Click <strong><em>Tools</em></strong> and then select <strong><em>Options</em></strong></li>
<li>Uncheck the <strong><em>Check for Updates Online</em></strong> box</li>
<li>Exit the application</li>
<li>Reboot your computer</li>
</ol>
</blockquote>
<p>The only drawback is that you will have to manually update the PictureIt! Program if you actually use it.</p>
<h2>Conclusion</h2>
<p>If you use PictureIt! and don’t want to manually update the application, you will just have to live with occasional error messages unless it locks up your PC. Then you will have to disable the automatic updates. No matter what you choose to do, you should always run a <a href="http://www.pcpowerguide.com/download/registry.php?tid=inline" class="kblinker" title="More about registry cleaner &raquo;">registry cleaner</a> after you install new software, delete or disable existing software, or make any other major configurations changes to remove the stuff that gets left over when making changes.</p>
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