Since Adobe products are some of the most popular graphics programs used by both amateur and professional web designers, Adobe errors can be problematical. Many people bought Vista because of its great multimedia capabilities.
The error can occur with either the CS2 or CS3 suite of software such as:
- Adobe Photoshop
- Adobe Fireworks
- Adobe Flash
- Adobe Dreamweaver
- Adobe CS3 Web Production Premium
If you have a problem you will get an error message similar to the ones listed below:
- “Setup has encountered an error and needs to close. Error Code: 2739.”
- “Setup has encountered an error and cannot continue. Contact Adobe”
- “Error 2739: Could not access JavaScript runtime for custom action”
How to Fix the Problem
This problem is caused by the jscript.dll not getting properly registered with the operating system. You will have to manually register the dll file in the windows registry. You need to know if you have the 32 bit version of Vista or the 64 bit version. To find out, perform the following steps:
- Right click on the My Computer icon on the desktop
- Select Properties
- Select the General Tab to see which version you have. It will be display next to System Type
How to Repair the 32-bit Version
Perform the following steps to fix the 32-bit version of Vista:
- Select Start -> All Programs -> Accessories
- Right click on the Command Prompt and select Run As Administrator
- Go to C:\Windows\System32> or type or type cd “%systemroot%\system32” at the prompt
- Type regsvr32 jscript.dll
- When the message “DllRegisterServer in jscript.dll succeeded” appears, click Ok
How to Repair the 64-bit Version
Perform the following steps to fix the 32-bit version of Vista:
- Select Start -> All Programs -> Accessories
- Right click on the Command Prompt and select Run As Administrator
- Go to C:\Windows\System32> or type cd “%systemroot%\SysWow64” at the prompt
- Type regsvr32 jscript.dll
- When the message “DllRegisterServer in jscript.dll succeeded” appears, click Ok
Summary
This error is easily repaired. However, you should always run a good registry after you have made any changes to the windows registry file.
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